UNIVERSAL TERMS AND CONDITIONS

All content in the PHOENIX VAN SERVICES, LLC Website (the "Site") is intended for all visitors or users of this Website. PHOENIX VAN SERVICES, LLC maintains the Site for your personal use and information.

1. Terms and Conditions

The following policies apply to all PHOENIX VAN SERVICES, LLC customers:

- All services are charged to customer credit card or billed to a corporate account.

 - Hourly services are rounded to the next 15-minute interval.

 - All published rates are subject to change without prior notice.

 - An houly waiting time fee of $45.00/ hour may be added to some services if applicable.

 - Reservations should be made 24 hours in advance. For last minute Reservations PHOENIX VAN SERVICES, LLC. will provide services based upon  availibility.

 - Changes and cancellations require a 24 hours advance notice on line or by phone and can be made by calling PHOENIX VAN SERVICES, LLC at (480) 857-8260 or Toll free at 1(866) PHX-VANS (749-8267). You can send us an E-mail at reservations@phxvans.com. Some contracted services may require a longer advance notice.  

 - Full fare, including a 20% driver gratuity when applicable, will be billed if a cancellation occurs less than 24 hours before the scheduled pick up time or flight arrival time.

 - Requests for service may be denied under certain circumstances if deemed unreasonabledue or unsafe.

 - PHOENIX VAN SERVICES, LLC accepts major credit cards, Visa, MasterCard, American Express and Discover. Each reservation will have an individual confirmation number. If you wish to cancel your reservations, it will require an individual cancellation number.

 - When applicable a 20% driver gratuity will be included in your fee when you make your reservation. Other fees may apply, such as additional services not previously ordered prior to making your reservations. Inquire with PHOENIX VAN SERVICES, LLC customer service for more information.

 - PHOENIX VAN SERVICES, LLC monitors all commercial airline arrivals through their websites in order to provide its customers the most accurate and updated flight information possible. PHOENIX VAN SERVICES operates according to Commercial Airlines Schedules.

 - A 15-minute grace period is allowed on pick-ups other than at the airport. After the grace period has passed, waiting time will be added to your fee at the rate of $45.00/hr, retroactive to the original pick up time.

 - Additional charges apply for extra stops or additional services.

 - Full fare (including a 20% gratuity) will be billed if the passenger(s) fails to be at the designated driver meeting area. If you cannot locate your driver please call PHOENIX VAN SERVICES, LLC at (480) 857-8260 or Toll free at 1(866) 749-8267. To avoid being billed as a no-show, we advise you not to leave your location without first contacting PHOENIX VAN SERVICES, LLC.

 - PHOENIX VAN SERVICES will not operate on the following holidays: New Years Day, Easter Sunday, Memorial Day, Fourth of July, Labor Day, Thanksgiving, Christmas Eve after 5 pm and Christmas Day.

 All Flat Rates are subject to change without notice. Applicable taxes will be charged as required.

 - PHOENIX VAN SERVICES, LLC is not responsible for services delayed or not rendered due to weather conditions or other circumstances beyond its control. Our Company will not be responsible for lost personal items. To report a lost item please contact PHOENIX VAN SERVICES, LLC. Customer Service immediately so we can check our vehicles as soon as possible. For Airport passengers contact the Lost & Found department at SKY HARBOR INTERNATIONAL AIRPORT at (602) 273-3300.

Consent

Your access to and use of the Site is also subject to the following terms and conditions ("Terms and Conditions") and all applicable laws. By accessing and browsing the Site, you accept, without limitation or qualification, the Terms and Conditions and acknowledge that any other agreements between you and PHOENIX VAN SERVICES, LLC. are superseded and of no force or effect.

2. USE OF PERSONAL DATA

PRIVACY POLICY

When you register at the PHOENIX VAN SERVICES, LLC Website, we will respect your privacy in accordance with the policy set forth in this statement. PHOENIX VAN SERVICES, LLC will not give your user or name and address information to anyone without your consent. The information you provide us with is used to help personalize user information and offers for you. The information we receive from you may be used by us to help process or complete a transaction. Your name and address information may be used only for mailing you offers. Your e-mail address is used for sending you information, trip confirmations and updates about PHOENIX VAN SERVICES, LLC's services and the Website.

Disclosure of your Personal Information

As a general practice, we do not sell your Personal Information to third parties. So, for example, we do not sell your email address or your name and personal demographic information to mass marketers.

Although your privacy is very important to us, due to legal rules beyond our control, we cannot fully ensure that your private communications and other Personal Information will not be disclosed to third parties. For example, we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Additionally, in the unlikely event we need to investigate or resolve possible problems or inquiries, we can, and you authorize us to, disclose any information about you to law enforcement or other government officials as we are required by law.

Although "perfect security" does not exist on the Internet, we use industry-standard efforts such as encrypted storage to safeguard the confidentiality of your Personal Information.

What Personal Information We Collect

Our servers may collect Personal Information indirectly and automatically (through, for example, the use of "cookies") about your activities while visiting PHOENIX VAN SERVICES, LLC, including without limitation: (a) the pages you visit on the PHOENIX VAN SERVICES, LLC site; (b) the date and time you access PHOENIX VAN SERVICES, LLC; (c) the domain name of the website from which you linked directly to PHOENIX VAN SERVICES, LLC; (d) the domain name of any websites to which you link directly from PHOENIX VAN SERVICES, LLC.

Cookies are small pieces of information stored on your hard drive, not on our site. Cookies make your Internet experience quicker and more convenient and allow you to store your password without having to constantly re-enter it. Cookies also help us to tailor PHOENIX VAN SERVICES, LLC for you or offer you a promotion. Cookies allow us to better understand how Guests use our site, which in turn helps us focus our resources on features that are most popular with our Guest. This practice is common on Internet websites.

If we receive a complaint about you, we may also receive Personal Information from other Guests or third parties who may communicate information to us about you in relation to that complaint.

Who is Collecting the Personal Information

PHOENIX VAN SERVICES, LLC, which owns and operates the PHOENIX VAN SERVICES, LLC web site, is the company that collects Personal Information on our site. Our email address is contact@phxvans.com .

Choices you have regarding the Collection, Use, and Disclosure of Your Personal Information

You can limit the collection and use of different elements of your Personal Information by not participating in those activities in which we collect Personal Information, as stated previously. You may choose to discontinue the collection, use, and disclosure of your Personal Information by discontinuing your use of PHOENIX VAN SERVICES, LLC.

Please note that if you provide any information directly to parties other than PHOENIX VAN SERVICES, LLC (even if those sites are showing the PHOENIX VAN SERVICES, LLC brand or associated with PHOENIX VAN SERVICES, LLC), and different rules may apply to their use or disclosure of the Personal Information you disclose to them. We encourage you to investigate and ask questions before disclosing information to third parties.

Correcting, Updating and Deleting Personal Information

If you wish to delete your Personal Information, you may request that we do so by contacting customer services. Even though we may be able to delete certain aspects of your Personal Information, we must retain some Personal Information while your account is still active. However, even if a guest requests that we delete or change Personal Information, that Personal Information may still be stored on other databases (including those kept for archival purposes).

All content of the Site, including software scripts and applets, are owned by PHOENIX VAN SERVICES, LLC or its affiliates. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, or services obtained from the Site without the written permission of PHOENIX VAN SERVICES, LLC. You should assume that everything you see or read on the Site is copyrighted unless otherwise noted.

PHOENIX VAN SERVICES, LLC neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with PHOENIX VAN SERVICES, LLC.

The trademarks, logos, and service marks (collectively the "Trademarks") displayed on the Site are the registered and unregistered Trademarks of PHOENIX VAN SERVICES, LLC and others.

Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the Site without the written permission of PHOENIX VAN SERVICES, LLC or such third party that may own the Trademarks displayed on the Site. Your misuse of the Trademarks displayed on the Site, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited. You are also advised that PHOENIX VAN SERVICES, LLC will aggressively enforce its intellectual property rights to the fullest extent of the law.

PHOENIX VAN SERVICES, LLC DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE MATERIALS IN THE SITE IN TERMS OF THEIR CORRECTNESS, ACCURACY, RELIABILITY, OR OTHERWISE.

PHOENIX VAN SERVICES, LLC AND/OR ITS RESPECTIVE AFFILIATES AND SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES TO THE SITE AT ANY TIME.

ALL INFORMATION, SOFTWARE, AND SERVICES ON THE SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED. PHOENIX VAN SERVICES, LLC, ITS AFFILIATES AND/OR ITS

SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDING, WITHOUT LIMITATION, ALL IMPLIED

WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN NO EVENT SHALL PHOENIX VAN SERVICES, LLC, ITS AFFILIATES AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, COVER, SPECIAL, OR CONSEQUENTIAL DAMAGES OR LOSS OF PROFITS ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF THE SITE OR WITH THE DELAY OR INABILITY TO USE THE SITE, OR FOR ANY INFORMATION, SOFTWARE OR SERVICES OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF PHOENIX VAN SERVICES, LLC OR ANY OF ITS AFFILIATES OR SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY OF CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

Indemnity

You agree to indemnify and hold us and our subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

 

5. Secure and Lawful Use

You agree to comply with and abide by any security measures or systems implemented from time to time by PHOENIX VAN SERVICES, LLC. in connection with the Site, including but not limited to Passwords or Encryption mechanisms, (such as digital certificates). As a condition of your use of the Site, you also warrant to PHOENIX VAN SERVICES, LLC. that you will not use the Site for any other purposethat is unlwful or prohibited by these Terms and Conditions. You are prohibited from posting or transmitting any unlawful, threathening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic, or profane material or any materials that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. PHOENIX VAN SERVICES, LLC. will fully cooperate with any law enforcement authorities or court order requesting or directing PHOENIX VAN SERVICES, LLC. to disclose the identity of anyone posting such information or materials. You shall comply with all applicable laws, statutes, ordinances and regulations regarding your use of our service.

6. Informational Hyperlinks

The Site may contain hyperlinks to websites operated by parties other than PHOENIX VAN SERVICES, LLC. Such hyperlinks are provided for your reference only.

PHOENIX VAN SERVICES, LLC explicitly disclaims responsibility for the accuracy, copyright compliance, or reliability of material provided by or about third parties. Furthermore, PHOENIX VAN SERVICES, LLC does not make any representations or warranties as to the security of any information (including, without limitation, credit card and other personal information) you might be requested to give any third party, and you hereby irrevocably waive any claim against PHOENIX VAN SERVICES, LLC with respect to such other operator or company. PHOENIX VAN SERVICES, LLC strongly encourages you to make whatever investigation you feel necessary or appropriate before proceeding with any online or offline transaction with any other operator or company.

7. Software Available on the Site

PHOENIX VAN SERVICES, LLC hereby grants to you, the user, a personal, nontransferable license to use any downloadable software applets ("the Software") for viewing and otherwise using the Site in accordance with these Terms and Conditions and for no other purpose.

Please note that all Software, including without limitation all HTML code, Java Script and ActiveX controls contained in the Site, is owned by PHOENIX VAN SERVICES, LLC, its affiliates, and/or its suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the Software is expressly prohibited by law.

WITHOUT LIMITING THE FOREGOING, COPYING OR REPRODUCTION OF THE SOFTWARE TO ANY OTHER SERVER OR LOCATION FOR FURTHER REPRODUCTION OR REDISTRIBUTION IS EXPRESSLY PROHIBITED. THE SOFTWARE IS WARRANTED, IF AT ALL, ONLY ACCORDING TO THE TERMS OF THE LICENSE AGREEMENT.

8. Confidentiality

Any communications or materials submitted to PHOENIX VAN SERVICES, LLC via the Internet will be treated as non-proprietary and non-confidential. By transmitting or posting any communications or materials to the Site, you agree that PHOENIX VAN SERVICES, LLC or any of its affiliates may use your communications or materials for any purpose, including reproduction, transmission, publication, broadcast and posting. PHOENIX VAN SERVICES, LLC and its affiliates are free to use any ideas, concepts or know-how contained in such communications or materials for any purpose whatsoever including, but not limited to developing, manufacturing, distributing and marketing products using such information.

9. Use of Customer Online Services

The Site is provided solely for assisting PHOENIX VAN SERVICES, LLC's customers in making legitimate reservations, retrieving online ride receipts or otherwise transacting business with PHOENIX VAN SERVICES, LLC, and for no other purposes. You agree to be financially responsible for all of your use of the Site (as well as for use of your account by others, including without limitation, minors living with you). You agree to supervise all usage by minors of the Site under your name or account. You also warrant that all information supplied by you or members of your household in using the Site is true and accurate. You understand that overuse or abuse of the reservation request facilities of the Site may result in your being denied access to such facilities.

User Submissions.

All communications, comments, feedback, bug reports, suggestions, ideas, and other submissions submitted to PHOENIX VAN SERVICES, LLC (collectively, "Submissions") shall be and remain PHOENIX VAN SERVICES, LLC's property with all worldwide rights, titles and interests in all copyrights and other intellectual property in the Submissions hereby assigned to PHOENIX VAN SERVICES, LLC by you.

All Submissions, as well as all communications made by you through PHOENIX VAN SERVICES, LLC, shall not: be defamatory, trade libelous, unlawfully threatening or harassing; be obscene or contain child pornography; contain any viruses, Trojan horses, worms, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information; infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; or otherwise create liability for PHOENIX VAN SERVICES, LLC.

Password

You are solely responsible for your failure to maintain the confidentiality of your account information and password. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to immediately notify PHOENIX VAN SERVICES, LLC of any unauthorized use of your account or any other breach of security known to you.

Access and Interference

Our Site may require a guest name and password for access and you agree that you will not use any robot, spider, other automatic device, or manual process to monitor or copy our web pages or the content contained herein without our prior expressed written permission. You agree that you will not use any device, software or routine to interfere or attempt to interfere with the proper working of this Site. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure.

Changes

PHOENIX VAN SERVICES, LLC reserves the right to modify the Service at any time by changing this Agreement. PHOENIX VAN SERVICES, LLC does not guarantee continuous, uninterrupted or secure access to our web services, and operation of our Site may be interfered with by numerous factors outside of our control.

10. General

This agreement is governed by the laws of the State of Arizona, U.S.A., without regard to principals of conflicts of law. You hereby consent to the exclusive jurisdiction and venue of courts in Maricopa County, Arizona, U.S.A., in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provision of these Terms and Conditions, including without limitation this paragraph.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

This agreement constitutes the entire agreement between the customer and PHOENIX VAN SERVICES, LLC with respect to the Site and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and PHOENIX VAN SERVICES, LLC with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Any rights not expressly granted herein are reserved.

PHOENIX VAN SERVICES, LLC may at any time without notice revise these Terms and Conditions by updating this page. You are bound by any such revisions and should therefore; periodically visit this page to review the then current Terms and Conditions.

 “Use of this site constitutes acceptance of the PHOENIX VAN SERVICES, LLC Terms and Conditions and Privacy Policy. Designated trademarks and brands are the property of their respective owners.”